Click and Collect
CLICK AND COLLECT
Collection Under RED - Traffic Light Setting: In-store shopping and pickup is available.
- Albany
- New Lynn
- Manukau
- Botany
- Newmarket
- Whakatane
- Rotorua
- Hamilton
- Tauranga
- Masterton
- Porirua
- Palmerston North
- Lower Hutt
- Nayland
- Dunedin
- Christchurch
Collection Under ORANGE - Traffic Light Setting: In-store shopping and pickup is available.
- Albany
- New Lynn
- Manukau
- Botany
- Newmarket
- Whakatane
- Rotorua
- Hamilton
- Tauranga
- Masterton
- Porirua
- Palmerston North
- Lower Hutt
- Nayland
- Dunedin
- Christchurch
Collection Under GREEN - Traffic Light Setting: In-store shopping and pickup is available.
Shop Online & Collect In-store
You can now shop online & collect your order from a store instead of having them sent to your home.
Benefits of Click & Collect?
You can order online from the comfort of your own home. Then have the convenience of being able to pick up your order while you're out and about.
We will notify you by email / phone when your order is ready in store for collection, So you can come into store to quickly pick up your order from our click and collect collection points with ease.
How it works
- Step 1
- Shop online as usual and add your products to cart.
- Step 2
- In the Checkout select 'Click & Collect', Then select the store you would like to collect your order from.
- Step 3
- We will call / email you when your order is ready at your selected store. (1-4 days from order for standard items)
- Step 4
- Head into store with your order confirmation (if you don't have a printer don't worry, you can show us your email on your phone).
Remember to bring some identification with you when picking up your order from the "Click and Collect Collection Point" in store.
Collection Under RED - Traffic Light Setting
My Vaccine Pass
- Our retail locations are not enforcing the My Vaccine Pass regulation for our customers.
- We ask only that you support the normal health & safety regulations outlined as follows
Physical Distancing
- Our customers must keep a minimum of 1m apart in our stores.
- Store capacity limits based on 1m distancing (not including workers)
Covid Tracer
- Please scan the Covid Tracer QR code on the door.
Or - Provide your contact details for our contacts register.
- full name
- phone
- home address
Thank you in advance for your cooperation with this.
Masks
- Customers must wear a mask when entering our stores unless they have an exemption from this requirement.
- Children under 12 are not required to wear a mask in our stores but we would encourage them to if this is possible.
- Our staff are required to wear masks in-store at all times.
- Our stores have masks available for sale and you can also order online.
Health and Safety
- Our staff will be sanitising high touch areas such as eftpos machines, counters and door handles regularly.
- All garments tried on for size will be steamed before they are returned to the rack for sale.
Store Hours - Red
Any other questions?
- Please call the RED Store for assistance.
- Or contact our Customer Service Team.
Collection Under ORANGE - Traffic Light Setting
My Vaccine Pass
- Our retail locations are not enforcing the My Vaccine Pass regulation for our customers.
- We ask only that you support the normal health & safety regulations outlined as follows
Physical Distancing
- Our customers must keep a minimum of 1m apart in our stores.
- Store capacity limits based on 1m distancing (not including workers)
Covid Tracer
- Please scan the Covid Tracer QR code on the door.
Or - Provide your contact details for our contacts register.
- full name
- phone
- home address
Thank you in advance for your cooperation with this.
Masks
- Customers must wear a mask when entering our stores unless they have an exemption from this requirement.
- Children under 12 are not required to wear a mask in our stores but we would encourage them to if this is possible.
- Our staff are required to wear masks in-store at all times.
- Our stores have masks available for sale and you can also order online.
Health and Safety
- Our staff will be sanitising high touch areas such as eftpos machines, counters and door handles regularly.
- All garments tried on for size will be steamed before they are returned to the rack for sale.
Store Hours - Orange
Any other questions?
- Please call the ORANGE Store for assistance.
- Or contact our Customer Service Team.
Collection Under GREEN - Traffic Light Setting
My Vaccine Pass
- Our retail locations are not enforcing the My Vaccine Pass regulation for our customers.
- We ask only that you support the normal health & safety regulations outlined as follows
Physical Distancing
- No Distancing Requirements
- No limit of the number of customers in-store.
Covid Tracer
- Please scan the Covid Tracer QR code on the door.
Or - Provide your contact details for our contacts register.
- full name
- phone
- home address
Thank you in advance for your cooperation with this.
Masks
- Customers must wear a mask when entering our stores unless they have an exemption from this requirement.
- Children under 12 are not required to wear a mask in our stores but we would encourage them to if this is possible.
- Our staff are required to wear masks in-store at all times.
- Our stores have masks available for sale and you can also order online.
Health and Safety
- Our staff will be sanitising high touch areas such as eftpos machines, counters and door handles regularly.
- All garments tried on for size will be steamed before they are returned to the rack for sale.
Store Hours - Green
Any other questions?
- Please call the GREEN Store for assistance.
- Or contact our Customer Service Team.
Alert Level 3. Contactless pickup available.
Alert Level 2 and Alert Level 3 Step 2. In-store shopping and pickup is available.
Online purchases will be subjected to packing and shipping delays due to current Alert Levels.
Shop Online & Collect In-store
You can now shop online & collect your order from a store instead of having them sent to your home.
Benefits of Click & Collect?
You can order online from the comfort of your own home. Then have the convenience of being able to pick up your order while you're out and about.
We will notify you by email / phone when your order is ready in store for collection, So you can come into store to quickly pick up your order from our click and collect collection points with ease.
How it works
- Step 1
- Shop online as usual and add your products to cart.
- Step 2
- In the Checkout select 'Click & Collect', Then select the store you would like to collect your order from.
- Step 3
- We will call / email you when your order is ready at your selected store. (1-4 days from order for standard items)
- Step 4
- Head into store with your order confirmation (if you don't have a printer don't worry, you can show us your email on your phone).
Remember to bring some identification with you when picking up your order from the "Click and Collect Collection Point" in store.
Collection - Level 2
Physical Distancing
- Our customers must keep a minimum of 2m apart in our stores.
- Some stores may limit the number of customers in-store.
- Thank you in advance if we ask to you wait outside before you can enter.
Covid Tracer
- Please scan the Covid Tracer QR code on the door.
Or - Provide your contact details for our contacts register.
- full name
- phone
- home address
Thank you in advance for your cooperation with this.
Store Hours - Level 2
Masks
- Customers must wear a mask when entering our stores unless they have an exemption from this requirement.
- Children under 12 are not required to wear a mask in our stores but we would encourage them to if this is possible.
- Our staff are required to wear masks in-store at all times.
- Our stores have masks available for sale and you can also order online.
Health and Safety
- Our staff will be sanitising high touch areas such as eftpos machines, counters and door handles regularly.
- All garments tried on for size will be steamed before they are returned to the rack for sale.
Collection - Level 3 Step 2
Physical Distancing
- Our customers must keep a minimum of 2m apart in our stores.
- Some stores may limit the number of customers in-store.
- Thank you in advance if we ask to you wait outside before you can enter.
Covid Tracer
- Please scan the Covid Tracer QR code on the door.
Or - Provide your contact details for our contacts register.
- full name
- phone
- home address
Thank you in advance for your cooperation with this.
Store Hours - Level 3 Step 2
Masks
- Customers must wear a mask when entering our stores unless they have an exemption from this requirement.
- Children under 12 are not required to wear a mask in our stores but we would encourage them to if this is possible.
- Our staff are required to wear masks in-store at all times.
- Our stores have masks available for sale and you can also order online.
Health and Safety
- Our staff will be sanitising high touch areas such as eftpos machines, counters and door handles regularly.
- All garments tried on for size will be steamed before they are returned to the rack for sale.
Contactless Pickup - Level 3
- Place your order and we will call you to arrange a time for you to collect.
- Once you arrive at the store, phone us to let us know you have arrived.
- We'll ask you to come to the door and show your ID.
- Once verified, stand back 2 metres while we open the door and place your order outside for you.
Covid Tracer
- Please scan the Covid Tracer QR code on the door.
Or - Provide your contact details for our contacts register.
- full name
- phone
- home address
Thank you in advance for your cooperation with this.
Store Hours - Level 3
Health and Safety
Our staff will have PPE where appropriate, will be practicing safe distancing measures in-store and will be following the Ministry of Health guidelines.